Terms of Use

The Conference Consultancy Limited (CC) (the “Course Administrator”) maintains this website, any courses offered and other linked and related sites (the “Site”) on behalf of the University of York (the “Course Organiser”) for the use of customers, students and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use”.

Use of Site

The Course Organiser provides various materials, videos, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this Site (the “Materials”). Users may not modify the Materials in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarise, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorised use of the Site.

All the content of this Site, unless explicitly stated otherwise, is copyright of the University of York.

By accessing this Site, you agree that any downloading of content is for personal, non-commercial reference only. No part of this Site may be reproduced or transmitted in any form or by any means without the prior consent of the University of York. For any queries about re-use of content from the website, please contact [email protected].

No Warranty

The Materials provided at this Site are provided “as is” without any representation or warranty of any kind. The Course Administrator and Course Organiser further do not warrant that the Materials at this Site are accurate, complete or current. The Course Administrator or Course Organiser may make changes to, or withdraw, the Materials at this Site, or the services and prices described in them, at any time without notice.

Limitation of Liability

Under no circumstances, to the extent permitted by law, shall the Course Administrator, the Course Organiser, their officers or employees, their suppliers, or other third parties mentioned at this Site be liable for any loss, additional costs or damage (howsoever arising) suffered as a result of the use, inability to use or results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

Hyperlinks

Any links to external websites are provided solely as a convenience to you. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk. The Course Administrator and Course Organiser take no responsibility for any loss or damage suffered as a result of using the information published on any of the pages of the linked websites.

Registration

Before you register on this course, please ensure you have secured the appropriate funding from your organisation.

Places on the course are limited and allocated on a first come, first served basis. Regretfully, course places cannot be reserved or held in advance of registration.

Transferring between courses is not possible.

Paying by card

To register, please complete the registration form at https://oaandgap.eventsair.com/university-of-york-dcea-course/website. Upon completing the form, you will receive an automated confirmation email with invoice and receipt attached.

If you have selected a “live” course, this will hold your place until the start date. Your account on the course platform will be created and joining instructions sent to you a few days before the course start date.

If you have selected an “on demand” course, your account will be created and joining instructions sent to you within a few days. You can then begin straight away. If you wish to begin on a future date instead, please indicate this on your registration form.

Paying by invoice

If you have selected a “live” course, please note that in order to be able to access the content, payment of the invoice must be received no later than by 8am BST on the course start date. Your account on the course platform will be created and joining instructions sent to you a few days before the course start date.

If you have selected an “on demand” course, your enrolment will be activated on payment; if you wish to begin on a future date instead, please indicate this on your registration form.

VAT is not payable.

Kindly note that the Course Administrator will submit invoices by email to an address of your choice but will not sign up to portals.

A discounted rate is available to those in the academic and public sectors. The Course Administrator reserves the right to verify Users’ eligibility for this rate at any time.

Access to the Site

Access credentials (usernames and passwords) for this Site are for personal use only and must not be shared with or disclosed to any third party. If you believe your password has become known to another person, please change it immediately.

Any inappropriate or abusive behaviour will result in suspension of access to the Site or expulsion from the course without refund.

Cancellations and Alterations – “live” courses

Standard conditions for single and group bookings of between 2 and 5 participants:

- Cancellations made 30 days or more before the course start date: course registration fees refunded less a 10% administrative charge.

- Cancellations made less than 30 days before the course start date: no refund will be given.

For larger bookings of 6 or more participants:

- Cancellations made 60 days or more before the course start date: course registration fees refunded less a 10% administrative charge.

- Cancellations made less than 60 days before the course start date: no refund will be given.

- Should one participant from a group booking from the same organisation cancel, substitutes can be made, or the standard conditions apply.

No certification shall be given for partial completion of the course, and no partial refunds shall be granted.

Substitutes can be made, but please email the substitute student details as soon as these are known, to [email protected].

In the unlikely event that, due to unforeseen circumstances, the course has to be cancelled, liability is limited to refund of course fees. It is recommended that students have adequate insurance cover to claim any personal expenses.

Cancellations and Alterations – “on demand” courses

“On demand” courses purchased by credit card (i.e. granting immediate access) cannot be cancelled.

In the case of payment by invoice, the below cancellation terms shall apply.

Standard conditions for single and group bookings of between 2 and 5 participants:

- Cancellations made 30 days or more before the requested course start date: course registration fees refunded less a 10% administrative charge.

- Cancellations made less than 30 days before the requested course start date: no refund will be given.

For larger bookings of 6 or more participants:

- Cancellations made 60 days or more before the requested course start date: course registration fees refunded less a 10% administrative charge.

- Cancellations made less than 60 days before the requested course start date: no refund will be given.

- Should one participant from a group booking from the same organisation cancel, substitutes can be made, or the standard conditions apply.

No certification shall be given for partial completion of the course, and no partial refunds shall be granted.

In the case of payment via invoice, substitutes can be made before enrolment begins only; please email the substitute student details as soon as these are known, to [email protected].

In the unlikely event that, due to unforeseen circumstances, the course has to be withdrawn, liability is limited to refund of course fees. It is recommended that students have adequate insurance cover to claim any personal expenses.

Validity

These Terms are effective as of 14 March 2024 and are subject to change without notice at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.